Simulated workplaceCAQA Ledger and Lane Financial is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
FNSCAQA Ledger and LaneSimulated workplace
Simulated workplace
Scenario · Payroll Services

Process a pay run with a termination

You are a Payroll Officer in Payroll Services.

Intermediate3 to 4 hours7 tasks
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The situation

What has happened

Southgate Childcare Group employs 112 staff across four centres under the children's services award, with two centres on a different pay cycle. The fortnightly pay run for the period ending 13 September, job JB-26-2205, includes a room leader who has resigned with two weeks' notice and is owed a final pay with accrued annual leave and a pro rata long service leave question. Separately, a former employee has complained, entry CR-26-058, that her final pay was short and leave loading was not paid on her annual leave payout. The Payroll Manager wants the pay run for second-officer check by Tuesday and every correction recorded.

Your brief. Process the fortnightly pay run for Southgate Childcare Group including the termination under the award and the firm's procedures, calculate superannuation for the fortnight, investigate the leave loading question in the open complaint and record your findings, and prepare the pay run for the second-officer check before release.
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Tasks

Deliverables

  • Pay run summary for both cycles
  • Final pay calculation for the terminating employee
  • Superannuation guarantee calculation
  • Finding recorded on complaint CR-26-058 and updated tracker entry

Documents to use

Systems to use

Jobs and Lodgement Tracker

Tracks every bookkeeping, payroll, activity statement, tax return and advisory job with its period, due date, preparer, reviewer and stage.

Complaints, Breaches and Compliance Register

Records complaints, suspected breaches, compliance incidents and training gaps with their assessment, actions, owners and close-out.

Client Register

Holds every client's entity details, relationship owner, services engaged, anti-money laundering risk rating and identity verification status.

For trainers and assessors

Units of competency

Current on training.gov.au for the Financial Services Training Package as at 10 September 2026.

FNSTPB412Establish and maintain payroll systems
FNSPAY513Process complex employee terminations in payroll
FNSPAY512Process superannuation payments in payroll
FNSPAY514Interpret and apply knowledge of industrial regulations relevant to payroll

Qualifications

FNS50422Diploma of Payroll Services
FNS40222Certificate IV in Accounting and Bookkeeping
Assessor notes

What to look for

Evidence guide

The final pay must apply the award correctly, including leave loading on unused annual leave where the award provides it, with the right tax and superannuation treatment for each component. Look for the complaint finding to be evidence-based and recorded plainly, superannuation calculated on ordinary time earnings, and a second-officer checklist that would actually catch errors.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.