Notice board
What the business is telling its staff this month.
Anti-money laundering refresher overdue for six staff
The annual anti-money laundering and counter-terrorism financing refresher was due on 31 August. Six staff have not completed it and are listed in the compliance register. Under the firm's policy staff who are not current cannot verify new clients. Complete the module by 30 September or speak to the Compliance Manager.
2 September 2026
Bank account change requests: call before you act
Two clients have reported email requests from suppliers to change bank details this month. Under the Business Continuity and Cyber Incident Plan every change of bank account, whether from a client, a supplier or an employee, must be verified by phone on a known number before it is actioned. Record the call on the file. Report any suspicious request to the Compliance Manager.
7 September 2026
Quarterly lodgement season starts 1 October
September quarter activity statements open on 1 October with the agent lodgement date in late November. Preparers must create every job in the Jobs and Lodgement Tracker by 3 October and reviewers must be assigned. Extended hours apply from 10 to 21 November. Please book leave outside the lodgement window where possible.
9 September 2026
Broking file sample results
The August file sample found two files submitted without the second-person review recorded. Both are under breach assessment. From today no application will be submitted unless the review is recorded in the Loan Application Pipeline. The Head of Broking will run a refresher on the Loan Application Procedure on 18 September.
4 September 2026
Geelong office move and welcome afternoon
The Geelong office moves to its new premises on 5 October and all client files will be transported by the secure records contractor. Staff from all offices are invited to a welcome afternoon on 9 October. Parramatta and Brisbane staff who want to attend must register with Client Services by 25 September.
10 September 2026